General

  1. What is Sophisticated Circuits?
  2. Will your products work with Mac OS X?
  3. Do you have products for USB computers?
  4. Do you make products for my PC or other systems?
  5. Can I use your ADB products with my new Mac? It doesn't have an ADB port.
  6. I'm using an old version of the software. Do I need to upgrade?
  7. When will your new product, software or upgrade be done?
  8. Can I connect more than one computer to the same USB or ADB device?
  9. Can I attach more than one of your products to the same computer?
  10. Are your products scriptable?

Sales

  1. How do I order items not on the order form, or from another country?
  2. Can I buy your products with a purchase order?
  3. Do you offer discounts for education or government purchases?
  4. Can my dealer order your products?
  5. I am a dealer/VAR/distributor. How do I qualify for your reseller program?
  6. When will my order ship?
  7. When will I receive my order?

Parts and Repairs

  1. Do I need to buy extra cables in order to use your products?
  2. How can I get replacement software?
  3. Can I receive the "Classic" PowerKey v3 upgrade by email?
  4. How can I get another manual?
  5. Which cable do I order for a replacement cable?
  6. Uh-oh! How do I get my damaged product repaired?

Automatic Crash Recovery

  1. I want my crashed computer to restart automatically. Is that possible?
  2. How do your products detect crashes?
  3. Can your products shut down my computer when the power goes out?
  4. Can your products turn on my computer after a power outage?

Kick-off!

  1. Can Kick-off! restart even if USB hangs?
  2. Isn't it stressful on a computer to restart it by cycling its power?
  3. Will Kick-off! work with USB hubs?
  4. Will Kick-off! work with USB Macs that don't support the USB "power on" signal?
  5. Can I use Kick-off! with computers that don't have standard power cords?
  6. Can I use Kick-off! with PCs?
  7. What is the difference between the Kick-off! software for Macintosh v1.0 and v1.7?
  8. Where do I find my Kick-off! Activator Code?
  9. What is the difference between Kick-off! and Rebound!?
  10. What is the difference between Kick-off! and PowerKey Pro?
  11. Can I use USB PowerKey Pro and Kick-off! on the same Mac?

PowerKey Pro

  1. What is the difference between Kick-off! and PowerKey Pro?
  2. Can I use USB PowerKey Pro and Kick-off! on the same Mac?
  3. What is the difference between the PowerKey Pro Model 650's SOHO and Admin versions?
  4. What is the difference between PowerKey Pro Models 600 and 650?
  5. What is the difference between Rebound! and ADB PowerKey Pro?
  6. Can I use ADB PowerKey Pro and Rebound! on the same ADB Mac?
  7. What is the difference between Models 200 and 600 of ADB PowerKey Pro?
  8. What is the Server Restart Option (SRO)?
  9. What is the difference between "Classic" PowerKey and ADB PowerKey Pro?
  10. Does PowerKey Pro work even if the system crashes, or if the computer is turned off?
  11. Do PowerKey products have surge protection?
  12. Can PowerKey products provide constant power to my system?
  13. Can I use PowerKey products with a UPS/battery back-up device?
  14. Can I use PowerKey products with 220-240v power?
  15. Can I use PowerKey products with a step-down power transformer?
  16. Can I use PowerKey Pro Model 650 with a USB hub?
  17. Do I need a separate phone line for each PowerKey Pro?
  18. Can I use PowerKey Pro with a PC?

Rebound!

  1. What is the difference between Kick-off! and Rebound!?
  2. What is the difference between Rebound! and ADB PowerKey Pro?
  3. Can I use ADB PowerKey Pro and Rebound! on the same ADB Mac?
  4. Does Rebound! need to be connected to a Mac keyboard?
  5. Where do I find my Rebound!'s serial number?
  6. Where do I find my Rebound! 2.0 Activator Code?
  7. What is the difference between v1 and v2 of the Rebound! software?

iDo Script Scheduler

  1. Can I use iDo Script Scheduler with any Mac OS version?
  2. Which features of iDo Script Scheduler can I set with AppleScript?
  3. Can iDo Script Scheduler run scripts while the Mac is asleep?
  4. Where can I find my iDo Script Scheduler Activator Code?

monoLog

  1. Can I use monoLog with any Mac OS version?
  2. Which features of monoLog can I set with AppleScript?
  3. Why does monoLog report my demo period has expired?
  4. Where can I find my monoLog Activator Code?

"Classic" PowerKey

  1. What is the difference between "Classic" PowerKey and ADB PowerKey Pro?
  2. Do PowerKey products have surge protection?
  3. Can PowerKey products provide constant power to my system?
  4. Can I use PowerKey products with a UPS/battery back-up device?
  5. Can I use PowerKey products with 220-240v power?
  6. Can I use PowerKey products with a step-down power transformer?
  7. Can I receive the "Classic" PowerKey v3 upgrade by email?

PowerKey Remote

  1. How does PowerKey Remote work?
  2. Will PowerKey Remote work with all ADB Macs?

PowerPad

  1. How is PowerPad different from other numeric keypads?
  2. Do I have to install software to use PowerPad?

Desktop Dialer

  1. Which programs work with Desktop Dialer?
  2. Will Desktop Dialer work on my new Mac or PC?
  3. Can Desktop Dialer work on all phones?
  4. How do I know whether Desktop Dialer is compatible with my phone?
  5. Can Desktop Dialer take the phone off hook?
  6. Can Desktop Dialer automatically dial phone numbers from a list?
  7. Can Desktop Dialer dial fax numbers?
  8. Will Desktop Dialer interfere with my modem?
  9. Why should I use Desktop Dialer instead of a modem to dial calls?
  10. Why must a phone be used with Desktop Dialer?