Automatic Recovery



I want my crashed computer to restart automatically. Is that possible?

Yes, we have a crash recovery product for most popular desktop servers:

Kick-off! provides automatic crash recovery for USB Macs; we also offer a version for Windows and RedHat Linux .

The Admin version of PowerKey Pro Model 650 offers crash recovery along with scheduling and programmable power control of USB Macs.

Rebound! works with ADB Power Macs; PowerKey Pro with Server Restart Option may be used with all desktop ADB Macs, and some ADB PowerBooks.

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How do your products detect crashes?

We use a combination of hardware and software in all our crash recovery products.

When the computer is running normally, our software periodically 'pings' our hardware. If the system stops functioning properly, the hardware stops receiving this signal. After a user-definable count down, the hardware takes over and restarts the computer.

Kick-off! and PowerKey Pro (with SRO or Admin features) use our patented crash detection and recovery system. Rebound! uses a similar crash detection method with a restart key code specifically designed into ADB PowerMacs for recovery.

All our crash recovery products use our patent-pending "Rebound!" software technology to monitor applications which have direct support for our products.

For more information, with some fun graphics, please see How We Do It.

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Can your products shut down my computer when the power goes out?

No, our products do not have the ability to stay on after the power goes out - when the computer loses power, so do our devices.

However, we are constantly developing ideas for new products, and we are considering this feature for a new product. If you're interested in this possibility, please contact us.

Some computers are powered by battery backup, or UPS (uninterruptible power supplies) devices. If the AC power goes out, the computer can be powered by the battery for a short period of time. Our products cannot detect when the computer is powered by battery in order to signal the system to shut down before the battery runs out. However, some UPS manufacturers provide special connections and software for this feature. Please contact them to learn whether their products offer this capability.

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Can your products turn on my computer after a power outage?

Yes, in some cases:

On USB Macs which support the USB 'power on' signal, PowerKey Pro and Kick-off! can be programmed to automatically start up the system after a power outage;
PowerKey Pro Model 600 and Model 200 can perform this feature on ADB desktop Macs and some ADB PowerBook models.

Note: Most newer desktop Macs offer the ability to 'restart after power failure' in the Energy Saver Control Panel. This feature will set the Mac to start itself up when the power comes back on, if the Mac was on when the power went out. (If the Mac is Shut Down before the power goes out, the Energy Saver setting will not be able to turn it on when power returns.) For more information about Energy Saver, refer to Apple's web site.

Most Windows systems also include this feature, accessed in the BIOS setup.

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Kick-off!



Can Kick-off! restart even if USB hangs?

Yes, Kick-off! uses a patented combination of both hardware and software to ensure the hardware will take over and restart the computer when all else fails.

The Kick-off! software periodically sends a signal to the Kick-off! hardware. If the hardware stops receiving this signal, it knows the computer has crashed and automatically restarts it by turning off the power to the computer, then turning it back on to reset it.

For more information about our automatic crash detection and recovery system, please see How We Do It.

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Isn't it stressful on a computer to restart it by cycling its power?

The primary stress from turning a computer on and off comes from thermal expansion and contraction of components as they heat up and cool down. Another point of stress is on the power switch itself.

Since Kick-off! and PowerKey Pro performs the switching function instead of using the power switch, and only turns the power off for a few seconds, mechanical and thermal stress on the computer are both negligible.

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Will Kick-off! work with USB hubs?

Yes, Kick-off! can be connected to a USB hub, or a USB keyboard, and it will still be able to detect and respond to system crashes.

To complete its restart procedure on Macs, Kick-off! also sends the USB "Power On" signal. Most USB hubs cannot pass the USB Power On signal along to the Mac; however, you can ensure the Mac will start itself by setting the "restart automatically after power failure" feature in the Energy Saver Control Panel.

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Can Kick-off! work with USB Macs that don't support the USB "power on" signal?

Yes, Kick-off! can detect and respond to system crashes on any Mac with a USB port (except iBooks).

To complete its restart procedure on Macs, Kick-off! also uses the Mac's USB "power on" signal. Apple has removed support for this unique feature from newer models; however, you can set your Mac to start itself by setting the "restart automatically after power failure" feature in the Energy Saver Control Panel.

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Can I use Kick-off! with computers that don't have standard power cords?

You can use Kick-off! with laptops, USB PowerBooks, flat panel iMacs, Mac mini and other computers with non-standard AC connectors, with some adaptation. You will need two power adapter cables to connect Kick-off! to the computer's AC adapter. For laptops, you will also need to remove the battery so that Kick-off! can restart the computer by turning the AC power off, then on.

You may order the Kick-off! PowerBook adapter cables from our web site, or purchase them from any electronic supply store.

To connect Kick-off! to the newer Mac models which have a custom molded flange on their AC power cable, such as the desktop G5 and eMac, simply substitute a standard computer power cable.

Note: Kick-off! will not work with Apple's iBooks. These laptops are designed to be low-end, personal, portable computers. iBooks do not respond to the USB start up signal through the USB port, nor do they support the Energy Saver's server setting for automatic restart after power failure. Unfortunately, we have been unable to find any way to automatically start up the iBook after Kick-off! turns its AC power off and on. The only way to turn on an iBook is by physically pressing the power button on the iBook.

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Can I use Kick-off! with PCs?

Yes, we have released the Kick-off! software for Windows 98/ME/2000/XP and the Kick-off! software for Linux.

Both versions may be freely downloaded from our Software Library,. and the Kick-off! software for Windows is included on the software CD with every Kick-off! unit.

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What is the difference between the Kick-off! software for Macintosh v1.0 and v1.7?

The main difference between Kick-off! for Mac v1.0 and v1.7 is support for Mac OS X; the Kick-off! for Mac software was completely re-written at v1.5 for use with OS X. The other main feature addition is the ability to start up the computer whenever power returns after an outage.

Kick-off! v1.7 is a purchased upgrade from Kick-off! v1.0.

Note: If you are using Mac OS 8.6-9 and you don't need the automatic power on after power failure feature, the upgrade is not necessary. The Kick-off! v1.0.3 software is available in our Software Library.

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Where do I find my Kick-off! Activator Code?

The Kick-off! for Macintosh v1.7 Activator Code is provided when you purchase the upgrade for an older unit which came with the version 1.0 software. You may order the upgrade from our secure Online Order Form. The order system automatically processes your order and promptly provides your Activator Code by email.

All Kick-off! units shipped after July 2002 are pre-activated for use with Kick-off! v1.5-1.7 software and so do not include an activator code.

The Kick-off! v1.0 software does not require an activator code and may be freely downloaded from our Software Library.

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What is the difference between Kick-off! and Rebound!?

Kick-off! is the automatic solution for USB computers; Rebound! only works with PPC ADB desktop Macs.

Kick-off! and Rebound! use the same software and crash detection technology; however, they use different types of connections and restart methods:
Kick-off! connects to the USB port and uses power cycling to restart the crashed USB computer;
Rebound! plugs into the PowerMac's ADB port and uses the ADB restart key code (Command-Control-'Power On' key) to restart the crashed Mac.

On the Mac OS, both Kick-off! and Rebound! are scriptable and all features can be controlled via AppleScript.

Under Mac OS 8.6-9, both Kick-off and Rebound! have the same amount of direct support from the major server applications, and our custom application monitoring works essentially the same way in both products. Additional details may be found in our Technical Notes, Crash Detection 101, and Application Timers.

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What is the difference between Kick-off! and PowerKey Pro?

Kick-off! is the automatic crash recovery solution for USB computers; PowerKey Pro is a Mac programmable power strip with scheduling software; additionally, PowerKey Pro's ADB Server Restart Option and USB Admin model provide automatic crash detection and recovery for the desktop Mac.

Both PowerKey Pro's Server Restart Option and Kick-off! use the same patented, highly integrated, software-to-hardware communication for system crash detection and response, and they both have the same direct support from the major Mac server applications. Our custom application monitoring works essentially the same way in both products.

Under Mac OS X, Windows and Linux, Kick-off! features two levels of crash detection, including our custom application monitoring, as well as logging and scheduled restarts. Under Mac OS 8-9, Kick-off! adds generic application crash detection, intelligent message response to logging, and bookmarking. PowerKey Pro's capabilities include switchable outlets, telephone control, start up after power failure, and the most powerful scheduling capabilities available on the Mac. ADB PowerKey Pro must be specifically programmed to perform actions other than basic start up and shut down.

Under Mac OS 9, Kick-off! can detect whenever any application unexpectedly quits, and can first try to relaunch the failed application before trying a system restart.

Under Mac OS 8-9, ADB PowerKey Pro's SRO only knows when a directly supported application fails, not when any other programs fail. It can be programmed to respond to an application failure by executing the system restart or by relaunching the application; however, it cannot detect whether the application relaunches successfully.

Under Mac OS 8-9, both Kick-off! and ADB PowerKey Pro are scriptable: all of Kick-off!'s settings can be controlled by AppleScript and PowerKey's events can be turned on/off with AppleScript, plus under any Mac OS, you can use AppleScript to control PowerKey Pro's switchable outlets.

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Can I use USB PowerKey Pro and Kick-off! on the same Mac?

Yes, if you use the latest versions of the PowerKey and Kick-off! software. Older versions did not allow you to use both the Kick-off! and the PowerKey software on the same system. Fortunately, the PowerKey v4.1 daemon now controls both Kick-off! and USB PowerKey Pro, so you can use both devices on the same Mac if you wish.

However, the new Admin version of USB PowerKey Pro incorporates all the crash detection and recovery features of Kick-off! into the USB PowerKey Pro. Unless you already own a Kick-off! and wish to use it with the SOHO version of USB PowerKey Pro, the Admin version is less expensive than the combined cost of a Kick-off! and a SOHO PowerKey Pro.

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PowerKey



What is the difference between the PowerKey Pro Model 650's SOHO and Admin versions?

Mainly, the Admin version adds advanced features for unattended restarts and automation.

The SOHO version allows you to control your peripherals and system automatically. It offers individual outlet control using the PowerKey software, hot keys, AppleScript and phone codes; telephone features to answer the phone and create phone codes to control outlets or wake the computer; and scheduling to switch outlets, wake up/sleep and shut down the system.

The Admin version includes all the features of the SOHO version, and adds our powerful "Rebound!" crash detection and recovery software. This is the same software found in our Kick-off! product. In addition to crash recovery, PowerKey Pro 650 Admin includes our iDo Script Scheduler (full version) software for automatic scheduling of scripts, and logging features.

Note: PowerKey Pro Model 650 SOHO owners can upgrade their units at any time to the Admin version of PowerKey Pro Model 650 by using our secure online Order Form.

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What is the difference between PowerKey Pro Models 600 and 650?

Mainly, ADB and USB: PowerKey Pro Models 600 and 650 share much in common, but they were designed to take advantage of the features available in older and newer Macs, respectively. There are differences in both the hardware and software of each model.

Both the Model 600 and the Model 650 can provide automatic crash recovery using our patented software-to-hardware integration. Model 600 includes the Server Restart Option; Model 650 can be upgraded to the Admin version to add all the features of our Rebound! technology to USB Macs.

Note: You can demo the new PowerKey software to see the updated interface and browse the Help files. Download PowerKey v4 from our Software Library.

Note: PowerKey Pro Model 600 owners can upgrade their units to either version of PowerKey Pro Model 650. See our Model 600-to-650 Hardware Upgrade information.

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What is the difference between Rebound! and ADB PowerKey Pro?

Rebound! is essentially the Server Restart Option of ADB PowerKey Pro, put into a cute, round, yellow ADB device.

Rebound! can automatically reboot any crashed Mac that supports the Apple keyboard restart code "Command-Control-'Power On' key", which is basically the ADB PowerMac/PPC line, up to and including the Blue & White G3 model.

Additionally, Rebound! has more crash response capabilities than ADB PowerKey Pro with SRO. The Rebound! 2.0 software adds significant enhancements to Rebound!'s software crash monitoring and prevention capabilities and includes a full logging interface with intelligent messaging options such as paging, email, alerts, and can centralize logs for multiple units.

PowerKey Pro is a more overall automation package: a Mac programmable power strip with telephone control, automatic crash recovery in the Server Restart Option, and the most powerful scheduling capabilities available for the Mac. Specific hardware capabilities vary with each model, as outlined in our Feature Comparison chart.

Both PowerKey Pro's Server Restart Option and Rebound! have the same amount of direct support from the major Mac server applications, and our custom application monitoring works essentially the same way in both products.

Both products are scriptable: all of Rebound!'s features can be controlled by AppleScript and PowerKey's events can be turned on/off with AppleScript, plus you can control PowerKey Pros outlets using AppleScript.

Rebound! is easier to set up and comes pre-configured for most situations; PowerKey Pro's behavior must be set up and programmed using our PowerKey software.

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Can I use ADB PowerKey Pro and Rebound! on the same ADB Mac?

It's possible, but redundant. You can connect both hardware units to the same Mac, but because the software is so similar, you cannot use both the Rebound! and the PowerKey software on the same system. Fortunately, the PowerKey software supports both Rebound and PowerKey devices, so you can use the PowerKey software to control both devices.

However, the PowerKey software only supports the basic Rebound! v1 software features (system crash and custom applications crash monitoring) and cannot provide all the advanced features of the Rebound! 2.0 software. As the Server Restart Option in the PowerKey Pro also provides those basic crash detection and recovery features, using both products on the same Mac offers little, if any, advantage.

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What is the difference between Models 200 and 600 of ADB PowerKey Pro?

PowerKey Pro Model 200 is a programmable power strip consisting of six outlets: one is always on, one switches individually and four switch together as a group. The switched outlets can turn on with the computer, or independently (the one separately from the group, and vice-versa). The Model 200 also has a phone jack which allows you to control your Mac when the phone rings. You can program PowerKey Pro to start up or shut down the computer, restart, put the system to sleep, switch the outlets, open files, quit applications, wait, type keystrokes, and execute AppleScripts. These actions can be combined into a sequential series, and they can be executed at specific times or time intervals, with phone rings, with hot keys, when power is restored after an outage.

PowerKey Pro Model 600 has all of the abilities of PowerKey Pro Model 200, and adds several more features. All six outlets switch individually for maximum flexibility. It includes outlet indicator lights and manual power switches. In addition to detecting phone rings, it can answer the phone and listen for your own custom phone codes. Using phone codes, you can execute any actions (starting up, restarting, switching outlets, running AppleScripts, shutting down, etc.) with different sets of "codes".

With the addition of the Server Restart Option, both models of ADB PowerKey Pro can automatically restart crashed ADB Mac servers and monitor specific server applications for problems. The Server Restart Option is pre-installed in the Model 600 at no extra charge; it is an upgrade for the Model 200.

PowerKey Pro Model 200 has built-in AC surge protection; PowerKey Pro Model 600 does not.

For an overview of the PowerKey Pro features, please see the PowerKey Family Feature Comparison chart.

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What is the Server Restart Option (SRO)?

The Server Restart Option (SRO) is a comprehensive set of hardware and software features for ADB PowerKey Pro which provides automatic crash detection and recovery. The SRO provides:

The SRO is an upgrade for the Model 200 and is included for free with the Model 600.

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What is the difference between "Classic" PowerKey and ADB PowerKey Pro?

PowerKey is a Mac-programmable power strip with four outlets, all of which turn on and off with the computer. You can use it to turn on your entire Mac system from the ADB keyboard, schedule automatic startups and shutdowns at specific times, and execute scripts, QuicKeys, and/or keystrokes at specific times.

PowerKey Pro Model 200 has all of the abilities of PowerKey, and adds several features. It has six outlets; one is always on, one switches individually and the last four switch as a group. The outlets can turn on with the computer, or independently. PowerKey Pro Model 200 also has a phone jack which allows you to start up or restart your Mac with a phone ring. You can create Events with several actions, including starting up or shutting down, switching outlets, running applications and AppleScripts. These can be executed at specific times or time intervals, with phone rings or with hot keys.

PowerKey Pro Model 600 has all of the abilities of PowerKey Pro Model 200, and adds several more features. All six outlets switch individually for maximum flexibility. It includes outlet indicator lights and manual power switches. In addition to detecting phone rings, it can answer the phone and listen for sequences of telephone keypad tones. This allows you to execute any actions (starting up, restarting, switching outlets, running AppleScripts, etc.) with different sets of "codes".

With the addition of the Server Restart Option, both models of ADB PowerKey Pro can automatically restart crashed Mac servers. (The Server Restart Option is pre-installed in the Model 600 at no extra charge.)

For a comparison of the PowerKey products' main features, please see the PowerKey Family Feature Comparison chart.

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Does PowerKey Pro work even if the system crashes, or if the computer is turned off?

Yes, the PowerKey Pro unit can perform some actions even when the system isn't running.

PowerKey Pro is a combination of both hardware and software. While the system is running normally, the PowerKey software takes care of everything that PowerKey Pro is programmed to do, and periodically signals the PowerKey Pro hardware to maintain communication.

When you shut down your Mac, the PowerKey software signals the PowerKey Pro hardware that the system is shutting down, turning over control to the hardware. The PowerKey Pro hardware can perform some actions without the system running, such as switching on/off the outlets with a phone call, starting up the computer with a phone call, turning on outlets or the entire system on a schedule, or when power is restored after an outage (not supported in all USB Macs).

USB PowerKey Pro Model 650 Admin version and ADB PowerKey Pro with the Server Restart Option can also detect when the system crashes and can take over to automatically restart your Mac. For details about our patented software-to-hardware system, please see How We Do It.

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Do PowerKey products have surge protection?

"Classic" PowerKey and PowerKey Pro Model 200 include AC surge protection in the form of MOV Transient Suppressors. PowerKey Pro Model 600 and Model 650 do not have any built-in AC surge protection, so that they can be plugged into an uninterruptible power supply. All PowerKey products have 15 amp circuit breakers, which are designed to trip, disabling power to the outlets, if the total load of all devices plugged into the PowerKey exceeds 15 amps.

You may purchase a single outlet surge protector (3-prong, 110v for use in the USA and Canada) for USD $10.00, plus shipping from our web site.

All PowerKey Pro models contain phone line surge protection, as does PowerKey Remote.

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Can PowerKey products provide constant power to my system?

No. When the power goes out or you unplug the PowerKey/PowerKey Pro units, all the outlets shut off and remain off until power is restored and you start up the Mac again.

However, PowerKey Pro has a special sensor so that can detect when the power comes back on after an outage, so it can be programmed to automatically turn itself on (and start up some models of Mac) when the power is restored. This can be handy if the Mac was shut down before the power went out as the Energy Saver's automatic restart feature will not start up the Mac in that case.

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Can I use PowerKey products with a UPS/battery back-up device?

In some cases, yes. UPS manufacturers generally recommend you do not plug power strips or any device into your UPS which contains surge protection as it may conflict with the battery power output and possibly shorten the life of the battery.

PowerKey Pro Model 600 and Model 650 do not contain any surge protection and can be plugged directly into an outlet on a UPS device.

However, both "Classic" PowerKey and PowerKey Pro Model 200 contain surge protection which may not be compatible. You should check with your UPS manufacturer for their recommendations.

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Can I use PowerKey products internationally?

PowerKey products have been extensively tested for compatibility with 100-125v, 50-60hz power, as is the standard in the USA and Canada.

We manufacture special models of PowerKey and PowerKey Pro with 2-prong power cords exclusively for use in Japan and other countries with ungrounded 110v AC power. If you are using a PowerKey product with a 3-prong power cord outside the USA and Canada, you will need to use a 2-prong AC adapter. Important Note: Do not connect the grounding wire of the adapter.

We do not have a 220-240v compatible PowerKey or PowerKey Pro. These products do not have the special receptacles required for 220-240 volt usage, and, perhaps more importantly, they do not have the proper wiring to support higher voltages.

Using our products in other environments, or modifying the unit in any way, voids the warranty.

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Can I use PowerKey products with a step-down power transformer?

Many customers have reported successfully using PowerKey and PowerKey Pro with step-down transformers in 220-240v countries. As our products have note been tested nor certified this use, and we are unfamiliar with the safety requirements in other countries, we cannot guarantee the safety of using our products with step-down transformers. Using our products in other power environments, even with a transformer, voids the warranty.

Note: Voltages higher than 125v can damage the surge protection in "Classic" PowerKey and PowerKey Pro Model 200, which can disable the unit's outlets.

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Can I use PowerKey Pro Model 650 with a USB hub?

Yes, PowerKey Pro Model 650 can be connected to a USB hub, or a USB keyboard.

However, USB hubs cannot pass the Mac's unique USB "power on" signal, and so you will not be able to use PowerKey Pro's unattended start up features with a hub.

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Do I need a separate phone line for each PowerKey Pro?

Not necessarily. You can individually program each PowerKey Pro unit to only respond to a specific number of rings. For example, you can program one unit to startup the computer when the phone rings 5 times on weekdays and you could program a second unit to startup its computer when the phone rings 5 times on weekends.

The Model 600 and 650's phone codes events allow you to program unique codes (up to 8 characters, including the # and *) for triggering specific events in each individual unit connected to that single phone line. For example, you can program one unit to switch its outlets 1, 2 and 3 off and then back on when you press 112233# and you could program another unit to switch off its outlets 4, 5 and 6 when you press 456#.

And you only need to program one PowerKey Pro 600/650 to "Answer" the phone when it rings; whenever any device on the line takes the phone off-hook, each PowerKey Pro connected to that line will be 'listening' for codes which may match its programming.

Even if many PowerKey Pro units are connected to the same phone line, only the trigger which matches the event in a specific unit will trigger the response from that unit.

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Can I use PowerKey Pro with a PC?

Currently we only offer Mac versions of our PowerKey products. However, we are looking at a possible PC version of our USB PowerKey Pro, depending on which features we may be able to support under other systems.

And you may certainly use the outlet control features of PowerKey Pro to turn the power on/off to a PC or just about any other AC-powered device (subject to the unit's 15amp rating).

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Rebound!



Does Rebound! need to be connected to a Mac keyboard?

No, Rebound! operates completely independently and does not require a keyboard connection in order to restart your crashed PowerMac.

Rebound! includes a pass-through ADB port so that you can easily connect it to any other ADB device.

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Where do I find my Rebound!'s serial number?

A Rebound! serial number is programmed into each unit, and is displayed by the Rebound! software.

To find your Rebound!'s serial number, open the Rebound! Control Panel and choose "About Rebound!" from the Apple menu.

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Where do I find my Rebound! 2.0 Activator Code?

The Rebound! 2.0 software's Activator Code is printed on the outside of Rebound! retail packaging, on a yellow insert inside the Rebound! packaging, and also on the Sophisticated Circuits invoice or packing slip.

For older units with version 1 software, the Rebound! 2.0 software is a purchased upgrade. You may order the upgrade from our secure Online Order Form. The order system automatically processes your order and promptly provides your Activator Code by email.

Be sure to keep a separate copy of your Activator Code: you will need to enter it again if you move your Rebound! to another Mac, or if you completely reinstall the software.

If you have misplaced your Activator Code, send your contact information and Rebound! serial number to so that we can look it up for you.

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What is the difference between v1 and v2 of the Rebound! software?

Rebound! with version 1 software is virtually the same as the Server Restart Option of PowerKey Pro, in an easy-to-use control panel. Rebound! v1 provides system crash protection and custom application monitoring, using our custom application timers and includes a simple record of the most recent restarts in the About... box of the Rebound! v1 Control Panel. Rebound! v1's response to an application failure is always a restart.

Rebound! 2.0 is a software upgrade which expands Rebound!'s software monitoring and logging features, with other enhancements. Rebound! 2.0 can detect whenever any application unexpectedly quits and offers a two-tiered application crash response: when an application fails, Rebound! 2.0 can try to relaunch the failed application (n times within n time period), then issue the system Restart command, or it can go directly to a system restart, just as if you had selected Restart from the Special Menu.

Rebound! 2.0's application monitoring includes a handy list of currently running applications and their statuses. This list displays all running applications, including 'invisible' applications that are part of the Mac OS, in the order they were launched. It also displays AppTimer values, in real time, for each application supporting our custom crash detection.

Rebound! 2.0's improved logging feature is a separate monoLog Control Panel, which includes the date, time, priority, source and nature of activity, showing both system and application activities such as:

In addition to recording information, Rebound! 2.0's new logging system assigns a priority level to each type of message, and you can set monoLog to use the priority level for intelligent messaging, such as putting up a dialog box or blinking icon, executing an AppleScript, forwarding entries over the network, and/or sending an email or page.

Rebound! 2.0 includes a W*API plug-in module to allow remote viewing of the log from any web browser, a 'bookmarking' feature for automatically relaunching open applications after a crash, and scheduled restarts to periodically refresh the system.

Both versions of Rebound! use the same system crash restarting methods (Finder Restart when applications fail; ADB hardware restart when the system crashes) and have the same amount of direct support from the major Mac server applications.

Rebound! v1.1 is still available from our software library and has no known conflicts. Rebound! v2 is included free with all new Rebound! units and is a purchased upgrade for units which shipped with v1 software.

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iDo Script Scheduler



Can I use iDo Script Scheduler with any Mac OS?

iDo Script Scheduler was designed for use with Mac OS 8.6 and relies on code not available in the earlier operating systems; therefore, the Classic version will only work with Mac OS 8.6 through OS 9.2.

The OS X version of iDo Script Scheduler will work with OS 10.1 and later.

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Which features of iDo Script Scheduler can I set with AppleScript?

You can use AppleScript to execute the Disable/Enable Event command in the iDo Script Scheduler Control Panel's Edit menu. This allows you to suspend and resume iDo Script Scheduler Events as necessary; however, the events in iDo Script Scheduler must first be created in the iDo Script Scheduler Control Panel.

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Can iDo Script Scheduler run scripts while the Mac is asleep?

iDo Script Scheduler cannot wake a sleeping Mac in order to run a script. The only way to wake a sleeping Mac is by pressing a key on the keyboard.

When your Mac is put to sleep using the System's Sleep command, or automatically through the Energy Saver Control Panel, no applications are running.

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Where can I find my iDo Script Scheduler Activator Code?

The iDo Script Scheduler Activator Code is provided in the email confirmation when you order iDo Script Scheduler.

Be sure to keep a separate copy of your Activator Code; you will need to enter it again if you have to completely reinstall the software.

If you have misplaced your Activator Code, we can look it up for you. Send a note with your contact information, and any other details that may be helpful, such as date ordered, name of person or company who ordered the upgrade, to .

You do not need an activator code in order to run the 30 day Demo of iDo Script Scheduler.

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monoLog



Can I use monoLog with any Mac OS version?

monoLog was designed for use with Mac OS 8.6 and relies on code not available in the earlier operating systems; therefore, it will only work with Mac OS 8.6 through OS 9.2.

We do not have an OS X version of monoLog; however, we are considering it. Please contact us if this may be useful to you.

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Does monoLog support AppleScript?

Yes, monoLog fully supports AppleScript, making it much more than just a list of events. You can use AppleScript to read and set any of the options in the monoLog Control Panel. Also, entries may be sent to monoLog via AppleScript, and monoLog can execute AppleScript in response to log entries.

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Why does monoLog report my demo period has expired?

monoLog will run as a 30 day demo of the software if you do not have a Kick-off! or Rebound! connected to the Mac, or if you have not registered an Activator Code into the monoLog Control Panel.

If you receive this message on a Mac which also has Kick-off! or Rebound!, check that your unit is connected to the computer, then refer to our Technical Notes for assistance.

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Where can I find my monoLog Activator Code?

The monoLog software's Activator Code is automatically provided in the email confirmation when you order the monoLog software from our web site.

Be sure to keep a separate copy of your Activator Code; you will need to enter it again if you have to completely reinstall the software.

If you have misplaced your Activator Code, we can look it up for you. Send a note with your contact information, and any other details that may be helpful, such as date ordered, name of person or company who ordered the upgrade, to .

You do not need an activator code if you are also using Kick-off! or Rebound! v2 on the same Mac.

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